My slingbox will not connect to my Roku * slingpayer for Roku app. My old Roku * connec...

GetHuman1471297's customer service issue with Roku from November 2018

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The issue in GetHuman1471297's own words
My slingbox will not connect to my Roku * slingpayer for Roku app. My old Roku * connected fine. I purchased the Roku * mainly so I could use my headset which the older Roku's can no longer do.*I see the Roku displayed on my Samsung * phone but there is a triangle with a ! inside it displayed before the word which means there is a problem. *Roku - ***AN*******I already moved the Slingplayer for Roku App to the top of my Home list. I deleted and reinstalled the Slingplayer for Roku App. I reset my Roku * and manually set the IP address for my Roku * in the Slingplayer for Roku App still the triangle with the !. Please help, Slingplayer is useless and won't help unless you pay them money.
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Roku

Customer service issue
Reported by GetHuman1471297
Nov 2nd, 2018 - a mon ago
I have an issue with Roku too
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Timeline
GetHuman1471297 started working on this issue
Nov 2nd 3:54pm