have been denied access to fox news channel. fully signed up with foxnews.com and sudde...

GetHuman986681's customer service issue with Roku from August 2018

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The issue in GetHuman986681's own words
watch fox news full episodes ... have been denied access to fox news channel. fully signed up with foxnews.com and suddenlink so I could watch full episodes. watched most of the day yesterday. tried to watch this morning, and received this message. your service provider currently doesn't grant access to this content. please contact themfor more details. I contacted sudden link they informed things were working on their end. have been watching fox short sound bites for over a year with roku. please call back and assist.
I have been watching fox news for over a year with roku
grant access to fox news
* or * yrs don't remember
as stated called sudden link, they informed everything working on their end.
I have an issue with Roku too
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Roku

roku plus i believe
Customer service issue
Reported by GetHuman986681
Aug 13th, 2018 - a yr ago
I have an issue with Roku too
Fixed
Seen by 36 customers so far
Similar issue to 3140 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
What type of Roku do you have
Billing address
Email address on your account
Timeline
GetHuman986681 started working on this issue
Aug 13th, 2018 6:18pm
GetHuman986681 indicated the issue is not fixed yet.
Aug 13th, 2018 7:28pm
GetHuman986681 indicated the issue is not fixed yet.
Aug 14th, 2018 3:40am
GetHuman986681 indicated the issue is not fixed yet.
Aug 14th, 2018 4:06am
GetHuman986681 indicated the issue is not fixed yet.
Aug 14th, 2018 5:28am