You show it "fixed", which it most certainly IS NOT. You have not allowed any type of contact other than a runaround. Your "customer service" is an exdercise in frustration and has no evident purpose. Shame on you.

GetHuman-jwpopp's customer service issue with Roku from August 2018

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The issue in GetHuman-jwpopp's own words
Nowhere on any screen in my ROKU TCL tv, nor on any screen from my two ROKU add-on units is there a simple display of date and time. That's a pretty serious omission, in my opinion. I would suggest that you make that simple addition on the home page.
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Customer service issue
Reported by GetHuman-jwpopp
Aug 10th, 2018 - a yr ago
I have an issue with Roku too
Seen by 7 customers so far
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GetHuman-jwpopp started working on this issue
Aug 10th, 2018 10:31pm
GetHuman-jwpopp indicated the issue is not fixed yet.
Aug 11th, 2018 3:49am
GetHuman-jwpopp indicated the issue is not fixed yet.
Aug 11th, 2018 3:53am
GetHuman-jwpopp indicated the issue is not fixed yet.
Aug 12th, 2018 12:16am
GetHuman-jwpopp indicated the issue is not fixed yet.
Aug 14th, 2018 6:07am