I ordered the wrong Roku replace remote, I want the correct one.**Backstory: I used th...
GetHuman972753's customer service issue with Roku from August 2018
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The issue in GetHuman972753's own words
I ordered the wrong Roku replace remote, I want the correct one.**Backstory: I used the Roku app which seemed to take me to a page to buy the wrong remote, after I had clicked on the button "Lost Your Remote." **I see now is that it took me to a page with lots of remotes on it. However, all I saw was the first remote, which looked like my only option (it fit perfectly on my iPhone screen), and at (what I thought was) the bottom of the screen, it had a "buy now" button. So I bought it. Now, I'm out $** and no remote. It was $** for the remote and $* for shipping. I find this upsetting. It was order Number *********
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