I supposedly had talk to a man who kept telling me I had a subscription and in order to...

GetHuman972214's customer service issue with Roku from August 2018

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The issue in GetHuman972214's own words
I supposedly had talk to a man who kept telling me I had a subscription and in order to gety Roku stick reactivated I had to pay ***$ to get it turn back on then a man calling from Roku activated by stick but said that he was going to send me and ice to attach to my Roku now I'm not sure if it can be attached to my stick and I didn't need to pay till I get device the whole problem stared when we had a storm and it knocked out my Roku stick and I had to push button on stick which it caused it to reactivated the man that called about the device filled me in on the other man was a scam but I want to know if the second man is one the first guy said I bhad ansubcription band I found a phone number where i taled to a man that said I had an account with you but no subscription to any channels so I am wondering if I should accept the device that is sitting at post office waiting to be paid **$ or is my stick good enough now that the second guy with the device turned on for.me
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Customer service issue
Reported by GetHuman972214
Aug 9th, 2018 - 7 mons ago
I have an issue with Roku too
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Seen by 2 customers so far
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GetHuman972214 started working on this issue
Aug 9th, 2018 6:56pm