I got ROKU installed on July **st * days ago.....I was charged $**.** by ROKU channel s...

GetHuman919808's customer service issue with Roku from July 2018

2627 similar
0 following
Help with my Roku issue
Next: our robot will wait on hold for GetHuman919808 to get a Roku rep on the line!
Always use the GetHuman Phone tocall Roku. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman919808's own words
I got ROKU installed on July **st * days ago.....I was charged $**.** by ROKU channel store..on that d ay. I don't even know what was charged and did not purposely charge anything...….I have called four phone numbers to no avail, getting ready to call the fifth one...….I have not had this service a week and will get rid of it as soon as I can...….I was not told or ask about ROKU, was just set up with it...…..Nothing on the card for the deal or promotion said NOTHING about ROKU!!!!!!!!! A very unhappy customer and will let others know how you people do business!!!!!!!*Marilyn Flick
GetHuman919808 did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman919808 fixed the problem
We are waiting for GetHuman919808 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman919808 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman919808
Jul 26th, 2018 - 10 mons ago
I have an issue with Roku too
Seen by 3 customers so far
Similar issue to 2627 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
What type of Roku do you have
Billing address
Email address on your account
GetHuman919808 started working on this issue
Jul 26th, 2018 6:27pm
GetHuman919808 confirmed the issue is fixed. Hooray!
Jul 27th, 2018 8:43pm