Roku ****X will not add or remove channels

GetHuman-nshiew's customer service issue with Roku from July 2018

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The issue in GetHuman-nshiew's own words
Add and remove channels to*from my streaming roku device ... I have a ****X model roku. I am not able to add or remove channels. I have reset it, turned it off , then back on, and waited for several days and tried it again. Could you help me add channels to my roku?
I have given this problem weeks to be corrected. It is not being addressed by the company.
Just explain to me how to fix the problem of adding more streaming channels Roku offers.
I have * Roku devices. (* have this issue). I have recommended Roku to several friends and family members, who have also purchased multiple devices.
I have reset the device, turned it off and back on to reboot, waited multipke weeks for channel store to become available again, and tried over and over again at Rokus prompt to remove a channel.
I have an issue with Roku too
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Roku

Roku ****X
Customer service issue
Reported by GetHuman-nshiew
Jul 3rd, 2018 - a yr ago
I have an issue with Roku too
Fixed
Seen by 8 customers so far
Similar issue to 1969 others
0 customers following this
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Timeline
GetHuman-nshiew started working on this issue
Jul 3rd, 2018 1:34am
GetHuman-nshiew indicated the issue is not fixed yet.
Jul 3rd, 2018 4:10am
GetHuman-nshiew indicated the issue is not fixed yet.
Jul 3rd, 2018 4:10am
GetHuman-nshiew indicated the issue is not fixed yet.
Jul 3rd, 2018 4:20am
GetHuman-nshiew indicated the issue is not fixed yet.
Jul 3rd, 2018 3:10pm
GetHuman-nshiew indicated the issue is not fixed yet.
Jul 4th, 2018 10:15pm