Remote control won't sync with stick. Tried several times to reset. Has always worked b...

GetHuman-carolrem's customer service issue with Roku from June 2018

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The issue in GetHuman-carolrem's own words
Remote control won't sync with stick. Tried several times to reset. Has always worked before. I was online yesterday with a technician but was not resolved.
GetHuman-carolrem did not yet indicate what Roku should do to make this right.
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Roku

Customer service issue
Reported by GetHuman-carolrem
Jun 25th, 2018 - 7 mons ago
I have an issue with Roku too
Not resolved
Seen by 4 customers so far
Similar issue to 1732 others
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Timeline
GetHuman-carolrem started working on this issue
Jun 25th, 2018 7:40pm