This will not update !! I need help can’t retrieve channels

GetHuman-deloneyn's customer service issue with Roku from June 2018

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The issue in GetHuman-deloneyn's own words
The problem: This will not update !! I need help can’t retrieve channels
GetHuman-deloneyn did not yet indicate what Roku should do to make this right.
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Roku

Customer service issue
Reported by GetHuman-deloneyn
Jun 24th, 2018 - 4 mons ago
I have an issue with Roku too
Not resolved
Seen by 3 customers so far
Similar issue to 1689 others
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Timeline
GetHuman-deloneyn started working on this issue
Jun 24th 4:04am