My Customer service issue with Roku from June 2018

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Help with my Roku issue
Before contacting them, items GetHuman-david_ma may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
GetHuman-david_ma's next move: have a Roku rep call.
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The issue and preferred resolution, in GetHuman-david_ma's own words:
I was trying to do something, and ran into a problem.
that my jw.org work on my smart tv
been waiting for * days now
tired everything possible
Help with my Roku issue
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Roku

Customer service issue
Reported by GetHuman-david_ma
Jun 24th, 2018 - 2 mons ago
I have an issue with Roku too
Not resolved
Seen by 3 customers so far
Similar issue to 1704 others
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Timeline
GetHuman-david_ma started working on this issue
Jun 24th 8:40pm