Cannot clear my amazon payment info from roku *

GetHuman758259's customer service issue with Roku from June 2018

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Help with my Roku issue
Before contacting them, items GetHuman758259 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
GetHuman758259's next move: have a Roku rep call.
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The issue and preferred resolution, in GetHuman758259's own words:
The problem I ran into: Cannot clear my amazon payment info from roku *
I trust that Roku will make this right and come up with a resolution that is fair.
Help with my Roku issue
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Roku

Customer service issue
Reported by GetHuman758259
Jun 7th, 2018 - 13d ago
I have an issue with Roku too
Not resolved
Seen by 3 customers so far
Similar issue to 322 others
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Timeline
GetHuman758259 started working on this issue
Jun 7th 12:03am