Directv now on Roku asks for username and p***word but no keyboard comes up, I tried ev...

GetHuman-tleist's customer service issue with Roku from June 2018

Help with my Roku issue
Directv now on Roku asks for username and p***word but no keyboard comes up, I tried every button, reset Roku, and still no keyboard
I trust that Roku will make this right and come up with a resolution that is fair.
Help with my Roku issue
How GetHuman-tleist fixed the problem:
I canceled directv now and subscribed to Hulu
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Roku

Customer service issue
Reported by GetHuman-tleist
Jun 5th, 2018 - 2 mons ago
I have an issue with Roku too
Fixed
GetHuman-tleist shared how to fix
Seen by 17 customers so far
Similar issue to 543 others
0 customers following this
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Timeline
GetHuman-tleist started working on this issue
Jun 5th 2:18pm
GetHuman-tleist indicated the issue is not fixed yet.
Jun 5th 3:59pm
GetHuman-tleist confirmed the issue is fixed. Hooray!
Jun 6th 3:46pm
GetHuman-tleist confirmed the issue is fixed. Hooray!
Jun 8th 4:50pm