Roku Streaming Stick. Have older TCL ROKU enabled TV*Roku will NOT let me enter my new...

GetHuman-priapus's customer service issue with Roku from June 2018

Help with my Roku issue
The issue in GetHuman-priapus's own words
Roku Streaming Stick. Have older TCL ROKU enabled TV*Roku will NOT let me enter my new Roku Streamer. I keep getting...this not Peter and seems confused as to what room I want connected and WILL NOT CONNECT me
GetHuman-priapus did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman-priapus fixed the problem
I disconnected ALL things Roku and THEN reconnected them. I made sure I had internet connectivity, verified my account and password, rebooted, and.....VOILA
Please help with my Roku issue
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Roku

Customer service issue
Reported by GetHuman-priapus
Jun 4th, 2018 - 10 mons ago
I have an issue with Roku too
Fixed
GetHuman-priapus shared how to fix
Seen by 23 customers so far
Similar issue to 258 others
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Timeline
GetHuman-priapus started working on this issue
Jun 4th, 2018 4:34pm
GetHuman-priapus confirmed the issue is fixed. Hooray!
Jun 5th, 2018 7:11pm
GetHuman-priapus confirmed the issue is fixed. Hooray!
Jun 7th, 2018 8:19pm