Controls on Roku device do not respond. We have changed batteries, disconnected connect...

GetHuman-bovatwil's customer service issue with Roku from April 2018

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Help with my Roku issue
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Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
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The issue and preferred resolution, in GetHuman-bovatwil's own words:
Controls on Roku device do not respond. We have changed batteries, disconnected connection and still "frozen"
I trust that Roku will make this right and come up with a resolution that is fair.
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Roku

Customer service issue
Reported by GetHuman-bovatwil
Apr 28th, 2018 - 3 mons ago
I have an issue with Roku too
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Seen by 2 customers so far
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Timeline
GetHuman-bovatwil started working on this issue
Apr 28th 11:58am