received roku express with Charter Spectrum account in November ****. The unit always...

GetHuman631392's customer service issue with Roku from April 2018

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The issue in GetHuman631392's own words
received roku express with Charter Spectrum account in November ****. The unit always receives a "poor" wi fi signal. I replaced it with an old Roku HD unit I had and the signal is "Good". I think the Roku Express is defective. BTW, I put the express unit in the location where the old unit got an excellent signal and it still gets a poor signal.
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Roku

Customer service issue
Reported by GetHuman631392
Apr 26th, 2018 - 5 mons ago
I have an issue with Roku too
Not resolved
Seen by 3 customers so far
Similar issue to 4534 others
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Timeline
GetHuman631392 started working on this issue
Apr 26th 4:26pm