My roku will not connect to my internet even though it says I have perfect connection...

GetHuman629711's customer service issue with Roku from April 2018

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The issue and preferred resolution, in GetHuman629711's own words:
My roku will not connect to my internet even though it says I have perfect connection. It worked perfectly one day and has now stopped working altogether. I would like this issue fixed asap. Please get back with me to discuss this further.
I trust that Roku will make this right and come up with a resolution that is fair.
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Roku

Customer service issue
Reported by GetHuman629711
Apr 26th, 2018 - 3 mons ago
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GetHuman629711 started working on this issue
Apr 26th 12:03am