Works intermittently - Use remote - Inconvenience

GetHuman608735's customer service issue with Roku from April 2018

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Help with my Roku issue
Before contacting them, items GetHuman608735 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
GetHuman608735's next move: have a Roku rep call.
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The issue and preferred resolution, in GetHuman608735's own words:
Use remote ... Works intermittently
Inconvenience
New remote
Help with my Roku issue
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Roku

Remote
Customer service issue
Reported by GetHuman608735
Apr 18th, 2018 - 3 mons ago
I have an issue with Roku too
Not resolved
Seen by 5 customers so far
Similar issue to 2483 others
0 customers following this
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Timeline
GetHuman608735 started working on this issue
Apr 18th 6:27pm