so i havnt logged on to rockstar games in a few years cause i sold my xbox and got a pc...

GetHuman4839333's Hacked Account issue with Rockstar Games from May 2020

Help with my Rockstar Games issue
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Before contacting them, items GetHuman4839333 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4839333's own words
so i havnt logged on to rockstar games in a few years cause i sold my xbox and got a pc cause it had more games and mods, now that i finally got my computer upgraded to the point to play gta * i tried to log onto rockstar games but i remembered last year my email account got hacked and i had to change my email address, well i changed it for everything else (microsoft, steam, origin, etc.) but i forgot about rockstar cause well i hadnt been on in a few years, so i went on to the bio on rockstar social club to change my email address but every time i try to change my email address it says "incorrect password" and it also says i need to verify my email address which i guess i never did for my old email so i try to send verification but it wont send to my new email, also its been so long since i logged on to rockstar that i dont remember my password and i cant change it cause it keeps sending it to my old email. well after deleting an old email you cant get it back. i just want to change my email so i dont lose all my progress on all my rockstar games, please help.

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Rockstar Games

Hacked Account issue
Reported by GetHuman4839333
May 19th, 2020 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 12205 others
0 customers following this

Timeline

GetHuman4839333 started working on this issue
May 19th, 2020 12:45am