My account was hacked and then they deleted my online character and I send Rockstar Sup...

GetHuman3851417's Hacked Account issue with Rockstar Games from October 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3851417's own words
My account was hacked and then they deleted my online character and I send Rockstar Support a screenshots of my emails cuz Sony said there is no transcripts that they can send me and Rockstar is requesting transcripts but Sony said they can't even there's no way to send transcripts to me so I'm stuck right now and when I send them emails that says my email was changed and I show them the time and date and then I showed them the time when I verified my email again the one that they took off I should send them and they still say you can't do that that's not a transcript But I contacted Sony support and they said there's nothing that they can do theirs on transcripts nothing that they can send out and I can't get my car online character back cuz he deleted it the hacker deleted it

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Rockstar Games

Hacked Account issue
Reported by GetHuman3851417
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 35322 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder

Timeline

GetHuman3851417 started working on this issue
Oct 30th, 2019 12:49am
GetHuman3851417 indicated the issue is not fixed yet.
Nov 2nd, 2019 1:30am
GetHuman3851417 indicated the issue is not fixed yet.
Nov 2nd, 2019 4:03am