My account was hacked and then they deleted my online character and I send Rockstar Sup...
GetHuman3851417's Hacked Account issue with Rockstar Games from October 2019
Help with my Rockstar Games issue
First: share to improve GetHuman3851417's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3851417's own words
My account was hacked and then they deleted my online character and I send Rockstar Support a screenshots of my emails cuz Sony said there is no transcripts that they can send me and Rockstar is requesting transcripts but Sony said they can't even there's no way to send transcripts to me so I'm stuck right now and when I send them emails that says my email was changed and I show them the time and date and then I showed them the time when I verified my email again the one that they took off I should send them and they still say you can't do that that's not a transcript But I contacted Sony support and they said there's nothing that they can do theirs on transcripts nothing that they can send out and I can't get my car online character back cuz he deleted it the hacker deleted it
GetHuman3851417 did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman3851417 fixed the problem
We are waiting for GetHuman3851417 to fix the problem and share the solution with the rest of us customers.
Please help with my Rockstar Games issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Rockstar Games customer problems.