Hi, I have recently wanted to get back into play GTA V with me and a few friends who us...

GetHuman-alexlov's customer service issue with Rockstar Games from March 2019

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Help with my Rockstar Games issue
GetHuman-alexlov's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alexlov will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alexlov can let us know if they help or not.
Top Tip from another customer
To recover your Rockstar account, you must have the correct email address and access to the email otherwise Rockstar will not help you. You can reset the password here https://socialclub.rockstargames.com/profile/requestresetpassword.
The issue in GetHuman-alexlov's own words
Hi, I have recently wanted to get back into play GTA V with me and a few friends who used to play before hand so after a long time of not doing so I tried logging in. A while ago my email was stolen and i was unable to recover it due to not having the same phone number. As a result i have lost multiple accounts and hours trying to get back all the old things like facebook steam origin etc. Now realizing that social club also has seemed to change my password and or lock me out of my account. I have tried many variations of the password that I used to use and to no avail I cannot log in. The email and account in question is *****@***.com I have searched for the CD key but have not been able to find it. I did manage to find the box it came in with the installation CD's but there seems to be no code on the box. I am good friends with the people I used to play with in game so they can vouch for me. I just want to transfer the account over to this email as my other one is no longer accessible.

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Rockstar Games

Customer service issue
Reported by GetHuman-alexlov
Mar 20th, 2019 - 3 years ago
Seen by 1 customer so far
Similar issue to 19591 others
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Items needed
Email on Account
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder


GetHuman-alexlov started working on this issue
Mar 20th, 2019 7:35am
GetHuman-alexlov indicated the issue is not fixed yet.
Mar 20th, 2019 7:37am