I bought and played Rockstar games's latest release "Red Dead Redemption *" on LAUNCH...

GetHuman-jory_sta's customer service issue with Rockstar Games from November 2018

17 views
 | 
11892 similar
 | 
0 following
Help with my Rockstar Games issue
First: share to improve GetHuman-jory_sta's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-jory_sta got the right customer help using our suggestion.
Before contacting them, items GetHuman-jory_sta may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-jory_sta's own words
I bought and played Rockstar games's latest release "Red Dead Redemption *" on LAUNCH DAY. According to all their online announcements, I should have acces to the game right now. However, I do not. I did already contact Rockstars customer support, but they told me that "according to their file, I did not have access until tomorrow." Their file was wrong. They would not even acknowledge the possibility that i was correct, and insisted "they could not fix it". **Since they cannot fix it. I expect to be compensated.
GetHuman-jory_sta did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman-jory_sta fixed the problem
We are waiting for GetHuman-jory_sta to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jory_sta fixes it.
This email address isn't valid

Rockstar Games

Customer service issue
Reported by GetHuman-jory_sta
Nov 28th, 2018 - 9 mons ago
I have an issue with Rockstar Games too
Not resolved
Seen by 17 customers so far
Similar issue to 11892 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jory_sta started working on this issue
Nov 28th, 2018 5:08pm