Hi my name is Declan and I was on gta * * days ago and I was playing normally. Ranking...

GetHuman-bigsheds's customer service issue with Rockstar Games from August 2018

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The issue in GetHuman-bigsheds's own words
Hi my name is Declan and I was on gta * * days ago and I was playing normally. Ranking up xoxo in missions etc. Then I hear people trying to troll me because I had my mic on by accident the whole time playing and they could hear me speaking to my daughter about school etc. Then they started shouting abuse at me through the mic. My daughter could hear this too as it was coming through my tv ... but this is not my issue. I said to the lads I’m leaving and they won’t be trolling me because they was teleporting everyone to the centre of the map and killing them. Clearly hackers. And when I ended up killing one of the lads. After I tried to leave. He threatened to ban me. Then all of a sudden ** seconds later. My game lagged out really bad. And when it finally came too and stopped I had a message pop up on my gta saying The lobby was being monitored. Then it kicks me . When it did this I then I turned off my console and turned it back on . When doing so I realised I had a message every time I try to go online that I am banned. And I couldn’t connect to the server or something. **I really want this resolving I have a lot of things in that game and have been playing it with my family for years and then all of a sudden. I get trolled by hackers. How can you still even allow hackers into your servers. Please reply soon as I’m stuck on story mode.
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Rockstar Games

Customer service issue
Reported by GetHuman-bigsheds
Aug 23rd, 2018 - 4 mons ago
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GetHuman-bigsheds started working on this issue
Aug 23rd 6:49pm