When I was entering my apts garage i was on a motorcyle and when I got to the garage it...
GetHuman1002285's customer service issue with Rockstar Games from August 2018
Help with my Rockstar Games issue
GetHuman1002285's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1002285 will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1002285 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Rockstar Games has better answers for you: Rockstar Games Help Center
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman1002285's own words
When I was entering my apts garage i was on a motorcyle and when I got to the garage it said when i enter a vehicle will be removed and my Armored Kuruma was first on the list so I hit ok because it did not say that it would be destroyed just that it would be removed from the garage. I legit thought it would have been waiting for me in the street so i could take it to my other garage. That is not what happened at all. the car disappeared on my completely and is now gone. If I had known it would have gotten destroyed I most certainly would have not entered the garage on the bike I had just stolen to lose a million dollar car after all the upgrades i had on it. It was fully loaded. This all happened on the **th of this august. I am simply asking that my Armored Kuruma be returned to me and enough cash to get all the upgrades once again. if you can not do the cash thats fine i will deal with it and use what cash i have to get what i can for now. I just want my armored Kuruma returned to me. its a little sentimental to me as that was teh first big purchase i had made and my go to ride! I already put in a support ticket and it told me that it can't be verified and that I there was nothing Rockstar can do. i find that very hard to believe and not fair to me as the player. I have never made a claim like this before either. Please rockstar, please just return my car to me. I really actually feel very empty when i log in and i dont have that car to use for missions. I'm sure you can do a one time courtesy return of my car. I should be asking for a shark card for all this inconvienence im having to go through and the heartache of it all. But please help me out and return my car to me. Thats literally all im asking for. thank you. *Sincerely, **David Leatherwood*XxPurplehaze***
GetHuman1002285 did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman1002285 fixed the problem
We are waiting for GetHuman1002285 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.