Rockstar game account was hacked. Tried resetting password to get into account so that...

GetHuman895629's customer service issue with Rockstar Games from July 2018

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Help with my Rockstar Games issue
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman895629's own words
Rockstar game account was hacked. Tried resetting password to get into account so that I may message someone about the hacking but no luck.
GetHuman895629 did not yet indicate what Rockstar Games should do to make this right.
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Rockstar Games

Customer service issue
Reported by GetHuman895629
Jul 19th, 2018 - a yr ago
I have an issue with Rockstar Games too
Fixed
Seen by 9 customers so far
Similar issue to 5615 others
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Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
Timeline
GetHuman895629 started working on this issue
Jul 19th, 2018 3:46am
GetHuman895629 indicated the issue is not fixed yet.
Jul 20th, 2018 5:00am