I've been trying just about everything to get in contact with support, though every tim...

GetHuman-gabewill's customer service issue with Rockstar Games from July 2018

1 view
 | 
5589 similar
 | 
0 following
Help with my Rockstar Games issue
First: share to improve GetHuman-gabewill's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gabewill's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gabewill will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gabewill can let us know if they help or not.
Before contacting them, items GetHuman-gabewill may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman-gabewill's own words
I've been trying just about everything to get in contact with support, though every time I've received zero response. My account was recently banned until August **th, ****. Although the cause is extremely unfair to me. I was placed into a lobby after purchasing the game on PC, (I was banned after playing for -four- hours) and was promptly stuck, and unable to move. My character received both money and experience, and in the kill loop I was in, I could not use the esc menu. I would appreciate if I could get some sort of response, as the ban I received seems absolutely unfair.
GetHuman-gabewill did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman-gabewill fixed the problem
We are waiting for GetHuman-gabewill to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gabewill fixes it.
This email address isn't valid

Rockstar Games

Customer service issue
Reported by GetHuman-gabewill
Jul 18th, 2018 - a yr ago
I have an issue with Rockstar Games too
Not resolved
Seen by 1 customer so far
Similar issue to 5589 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gabewill started working on this issue
Jul 18th, 2018 9:03pm