I've been trying just about everything to get in contact with support, though every tim...
GetHuman-gabewill's customer service issue with Rockstar Games from July 2018
Help with my Rockstar Games issue
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Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gabewill will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gabewill can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Rockstar Games has better answers for you: Rockstar Games Help Center
Before contacting them, items GetHuman-gabewill may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman-gabewill's own words
I've been trying just about everything to get in contact with support, though every time I've received zero response. My account was recently banned until August **th, ****. Although the cause is extremely unfair to me. I was placed into a lobby after purchasing the game on PC, (I was banned after playing for -four- hours) and was promptly stuck, and unable to move. My character received both money and experience, and in the kill loop I was in, I could not use the esc menu. I would appreciate if I could get some sort of response, as the ban I received seems absolutely unfair.
GetHuman-gabewill did not yet indicate what Rockstar Games should do to make this right.
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