I recently owned GTA* on my Xbox * and now have purchased it from STEAM. I went to the...

GetHuman-ibedmt's customer service issue with Rockstar Games from July 2018

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Help with my Rockstar Games issue
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Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ibedmt will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ibedmt can let us know if they help or not.
The issue in GetHuman-ibedmt's own words
I recently owned GTA* on my Xbox * and now have purchased it from STEAM. I went to the online website for Rock Star Social Club (while signed in on *****@***.com) and it automatically opened me into my account with the email being shown as *****@***.com, thus I did not have to give any password. I recognized my microsoft*xbox live account so I knew this was my account, yet I did not know the password for the Social Club nor for the email. I repeatedly tried different passwords and went through steps to change it, but nothing worked. At one point, I attempted linking my social club account to STEAM, but that failed also. I have around *** hours roped in to that account including many in app purchases. If you would be able to get my account back, I would greatly appreciate it. If not, I would agree to being compensated by in app purchases being sent to my new account. Time on the game is not what I'm worried about losing, it is the in app purchases that add up to approximately $*** or more that I don't want to lose. Please respond soon.

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Rockstar Games

Customer service issue
Reported by GetHuman-ibedmt
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 4901 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder

Timeline

GetHuman-ibedmt started working on this issue
Jul 7th, 2018 10:25pm
GetHuman-ibedmt indicated the issue is not fixed yet.
Jul 8th, 2018 3:22am
GetHuman-ibedmt indicated the issue is not fixed yet.
Jul 11th, 2018 1:39am
GetHuman-ibedmt indicated the issue is not fixed yet.
Jul 11th, 2018 3:03am

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