I just bought a Visa card, and went onto my parent account to buy a shark card (*.** mi...

GetHuman-elijahwo's customer service issue with Rockstar Games from June 2018

Help with my Rockstar Games issue
The issue in GetHuman-elijahwo's own words
I was trying to buy a shark card, and I still have to use my dads main parent account, so I bought it with a prepaid Visa card on my dads parent account, and the money isn’t in MY personal account, I haven’t checked my dads account because he hasn’t even completed the prolog. I would just really like to get the money I paid for. ... I just bought a Visa card, and went onto my parent account to buy a shark card (*.** million) and accidentally bought it, it’s not on my actual account and I’m not sure if it’s on my dads or not, I just wanted to get the *.** onto my actual account (French*Fry*Boy) I am ** and just want my money on my account
This was especially frustrating because I didn’t know that if I were to buy the shark card on my dads account where it would go
Perhaps the money could be somehow transferred to my actual account, I haven’t touched the money if it is on my dads account
I’ve been a customer since I was around *, I’m ** now. My dad has always been into the games and when gta* came out we had to get it on my ps*
I’ve looked all over to find it, and when I logged on there was no money
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Rockstar Games

Shark card service
Customer service issue
Reported by GetHuman-elijahwo
Jun 15th, 2018 - 9 mons ago
I have an issue with Rockstar Games too
Fixed
Seen by 6 customers so far
Similar issue to 3447 others
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Timeline
GetHuman-elijahwo started working on this issue
Jun 15th, 2018 3:48am
GetHuman-elijahwo indicated the issue is not fixed yet.
Jun 15th, 2018 12:30pm
GetHuman-elijahwo indicated the issue is not fixed yet.
Jun 15th, 2018 12:32pm
GetHuman-elijahwo indicated the issue is not fixed yet.
Jun 15th, 2018 12:36pm
GetHuman-elijahwo indicated the issue is not fixed yet.
Jun 15th, 2018 4:21pm