So i logged into GTA V and i was going into my hangar and i wanted to do some air freig...

GetHuman-arianfr's customer service issue with Rockstar Games from June 2018

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Help with my Rockstar Games issue
Before contacting them, items GetHuman-arianfr may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
GetHuman-arianfr's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-arianfr will want to follow the link below to head to their help center. We will check on GetHuman-arianfr later to make sure it's all set or try to help escalate.
Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue and preferred resolution, in GetHuman-arianfr's own words:
So i logged into GTA V and i was going into my hangar and i wanted to do some air freight missions and i realized that my V** Molotok was gone i was really upset and restarted my game in hopes of getting my Molotok back but nothing worked,it was with the Lazer one of my most favourite planes in the game. So then i after restarting my games a few times i decided to do some races and missions, so i got into the race and i wanted to pick my Truffade Nero Custom because its a really good racecar,but i couldn*t find it and looked trough all the cars i could pick and it wasnt there so i left the race and quickly checked my office garage because thats where i stored it all the time and it was also gone,im really upset about this,if you can somehow get my Molotok and Truffade Nero Custom back or give me the money to rebuy the vehicles that would mean the world to me.**Please contact me if you have a answer or question at this email Adresse: *****@***.com my xbox account is:gabunviper*** if you need that to reach my GTA V xbox account
I trust that Rockstar Games will make this right and come up with a resolution that is fair.
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Rockstar Games

Customer service issue
Reported by GetHuman-arianfr
Jun 1st, 2018 - 22d ago
I have an issue with Rockstar Games too
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GetHuman-arianfr started working on this issue
Jun 1st 7:46pm