My character name is Seventy*Seventy* I have been in the banned lobby for at least a ye...

GetHuman-existenc's customer service issue with Rockstar Games from May 2018

2 views | 505 similar | 0 following
Help with my Rockstar Games issue
First: share to improve GetHuman-existenc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-existenc's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-existenc will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-existenc can let us know if they help or not.
Before contacting them, items GetHuman-existenc may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman-existenc's own words
My character name is Seventy*Seventy* I have been in the banned lobby for at least a year now and more time keeps being added. In fact the last month I have been unable to access an online session, the message says ‘Online Session is busy, please try again later’. I’d*like to be reinstated to normal gameplay because of a few things:**) no explanation has ever been given on why I’ve been banned before**) I have been transferred money by modders which I didn’t ask for and they have also stolen it as well from my character **) I’m not a model player or a modder but also tired of modded players ruining my experience**) The amount of times I have contacted previously or received support from your company has been none and I don’t think it’s too much to ask to be reinstated.**Thank you for reading this and please reinstate me. Seventy*Seventy*

GetHuman-existenc did not yet indicate what Rockstar Games should do to make this right.

How GetHuman-existenc fixed the problem

We are waiting for GetHuman-existenc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-existenc fixes it.
This email address isn't valid

Rockstar Games

Customer service issue
Reported by GetHuman-existenc
May 9th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 505 others
0 customers following this

Timeline

GetHuman-existenc started working on this issue
May 9th, 2018 4:44am