I lost my Duleuxo after purchasing a $** card which I spent for jt
GetHuman-schernit's customer service issue with Rockstar Games from May 2018
Help with my Rockstar Games issue
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-schernit's own words
I purchased a whale card to purchases the Deluxo, as soon as I purchased the car I lost connection, money was taken from my credit card and when I finally got connection again, both the money I paid for was gone along with the Deluxo I bought with that card. ... I purchased a few cards to get the flying car and yesterday I purchased my car, and all of a sudden connection was lost due to Rockstar. In turn I lost the *.*million vehicle I bought with no car when I turned my counsel back on. You can go into my account and see I spent over $*** in cards and I lost it there after. *I want my refund or the credit which I purchased!!! I called and got some recording and no other number. *I am an avid player and I've never had an issue before until yesterday. *Please make this right!!
Rockstar Games has not correspond to my issue. I am still out $*** and my car. I spend alot of money on this game monthly.
I would like either my Deluxo I paid for and the cash left over, or I'd like my credit to my account which I paid $***tx for. Please
I spend alot of real money on this game every month. Thousands of dollars a year and I've never cheated on this game. I follow the rules that are lined out and remain a truthful supporter of Rockstar games.
I have tried calling, emailing and support from others. Nothing so far. Please help recover monies lost and my car
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