I lost my Duleuxo after purchasing a $** card which I spent for jt

GetHuman-schernit's customer service issue with Rockstar Games from May 2018

Help with my Rockstar Games issue
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-schernit's own words
I purchased a whale card to purchases the Deluxo, as soon as I purchased the car I lost connection, money was taken from my credit card and when I finally got connection again, both the money I paid for was gone along with the Deluxo I bought with that card. ... I purchased a few cards to get the flying car and yesterday I purchased my car, and all of a sudden connection was lost due to Rockstar. In turn I lost the *.*million vehicle I bought with no car when I turned my counsel back on. You can go into my account and see I spent over $*** in cards and I lost it there after. *I want my refund or the credit which I purchased!!! I called and got some recording and no other number. *I am an avid player and I've never had an issue before until yesterday. *Please make this right!!
Rockstar Games has not correspond to my issue. I am still out $*** and my car. I spend alot of money on this game monthly.
I would like either my Deluxo I paid for and the cash left over, or I'd like my credit to my account which I paid $***tx for. Please
I spend alot of real money on this game every month. Thousands of dollars a year and I've never cheated on this game. I follow the rules that are lined out and remain a truthful supporter of Rockstar games.
I have tried calling, emailing and support from others. Nothing so far. Please help recover monies lost and my car
I have an issue with Rockstar Games too
How GetHuman-schernit fixed the problem
We are waiting for GetHuman-schernit to fix the problem and share the solution with the rest of us customers.
Please help with my Rockstar Games issue
Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rockstar Games

Xbox one whale card
Customer service issue
Reported by GetHuman-schernit
May 7th, 2018 - a yr ago
I have an issue with Rockstar Games too
Fixed
Seen by 6 customers so far
Similar issue to 575 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
Timeline
GetHuman-schernit started working on this issue
May 7th, 2018 3:52pm
GetHuman-schernit tried contacting Rockstar Games
May 7th, 2018 3:54pm
GetHuman-schernit could not reach Rockstar Games customer support
May 7th, 2018 3:54pm
GetHuman-schernit indicated the issue is not fixed yet.
May 23rd, 2018 11:13pm
GetHuman-schernit indicated the issue is not fixed yet.
May 23rd, 2018 11:14pm
GetHuman-schernit indicated the issue is not fixed yet.
May 23rd, 2018 11:20pm
GetHuman-schernit indicated the issue is not fixed yet.
May 23rd, 2018 11:22pm