My son Eric Dekdebrunhas ordered from you guys before he currently ordered gas lines. H...
GetHuman1137959's customer service issue with Rockauto from September 2018
5 views | 5421 similar | 0 following
Help with my Rockauto issue
First: share to improve GetHuman1137959's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1137959 to get a Rockauto rep on the line!
Always use the GetHuman Phone to call Rockauto. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1137959's own words
My son Eric Dekdebrunhas ordered from you guys before he currently ordered gas lines. He hit the button on the computer use same shipping address as before. Which was ** Eugene Street Rochester New York *****. Somehow they got sent to ** Eugene Street. Person at ** Eugene Street sent them back to you. You were supposed to get my son a full credit refund he did not get a full credit refund he only got $**.**. He paid *** ** for these gas lines. He wants the gas lines what you took $***.** from him. So we cannot reorder these gas lines he did call they said that they would give him a full refund we want a full refund because we want the gas lines ordered again for his car could you please help us with this matter ASAP or just send us out the gas lines.
GetHuman1137959 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman1137959 fixed the problem
We are waiting for GetHuman1137959 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Rockauto customer problems.