My son Eric Dekdebrunhas ordered from you guys before he currently ordered gas lines. H...

GetHuman1137959's customer service issue with Rockauto from September 2018

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The issue in GetHuman1137959's own words
My son Eric Dekdebrunhas ordered from you guys before he currently ordered gas lines. He hit the button on the computer use same shipping address as before. Which was ** Eugene Street Rochester New York *****. Somehow they got sent to ** Eugene Street. Person at ** Eugene Street sent them back to you. You were supposed to get my son a full credit refund he did not get a full credit refund he only got $**.**. He paid *** ** for these gas lines. He wants the gas lines what you took $***.** from him. So we cannot reorder these gas lines he did call they said that they would give him a full refund we want a full refund because we want the gas lines ordered again for his car could you please help us with this matter ASAP or just send us out the gas lines.

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Rockauto

Customer service issue
Reported by GetHuman1137959
Sep 13th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 5421 others
0 customers following this
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Timeline

GetHuman1137959 started working on this issue
Sep 13th, 2018 3:03pm