Swap out the BCM with one that works. LOL

GetHuman-chardeem's customer service issue with Rockauto from July 2018

21 views | 3208 similar | 0 following
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Description of the part, Make and model of car, and Year of car
The issue in GetHuman-chardeem's own words
Go in touch with you about a Body Control Module I purchased, which when installed alerted the "Security" system and rendered my **** Buick Regal inoperative. Order *********. The part supposedly did not require programming. The part number on the order form is ACDelco ******, The part number I received is ********, the part number (original) is ********.* Ran a scan tool and could not correct the problem, it shows "No defects noted". So I re-installed the old unit and it cleared the "Security" problem and I can drive the car. So obviously there is a problem with the "new" BCM. If you can replace it I will ship this one back to you.? I left my phone number but no contact as yet. The car is a **** Buick Regal, LS, engine series K.* If you can send me a replacement I will ship this one back to you.? Thanks for the prompt service. Charlie Mercer ***-***-****.
A BCM that works in exchange for the defective one I received.
Had an expert mechanic run his high dollar scan tool on the car but with no results. Put the old unit back in and can now start the car. The "new" unit caused the "Security " system to disable the car.
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Body Control Module
Customer service issue
Reported by GetHuman-chardeem
Jul 17th, 2018 - 5 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 3208 others
0 customers following this


GetHuman-chardeem started working on this issue
Jul 17th, 2018 8:42pm

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