Confirmation number ********HU**Hello, Tonight me and my frined landed in DWC airport w...

GetHuman1720277's customer service issue with Rentalcars.com from December 2018

1 view
 | 
898 similar
 | 
0 following
Help with my Rentalcars.com issue
Next: our robot will wait on hold for GetHuman1720277 to get a Rentalcars.com rep on the line!
Always use the GetHuman Phone tocall Rentalcars.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1720277's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1720277 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are having issues with refunding a purchase make through Greyhound, the best time is to call immediately. If you call within 24 hours of the booking you should be able to get a full refund.
The issue in GetHuman1720277's own words
Confirmation number ********HU**Hello, Tonight me and my frined landed in DWC airport where we were supposed to pick up our car, but upon arrival they told us that they cannot find our sheet that was supposed to be printed. I have asked them to check the information on the page but in their response they said that the computer is not working currently which is unacceptable. I asked them what am I supposed to do now and how can I get the car I paid for and they told me they don't have any information regarding my booking. Now this was first of all humiliation and secon of all I was left without any other choices. I want this booking to be cancelled and my money to be back to my bank account. I am very disappointed in this AVIVA company. They did not even know what was going on. They didn't even know what information they needed for my booking. Really disappointed. I hope you understand. I will try to call tomorrow on the phone but I hope you respond instead.
GetHuman1720277 did not yet indicate what Rentalcars.com should do to make this right.
I have an issue with Rentalcars.com too
How GetHuman1720277 fixed the problem
We are waiting for GetHuman1720277 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rentalcars.com's attention and get better help faster. Tap below to get started.
Having Rentalcars.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1720277 fixes it.
This email address isn't valid

Rentalcars.com

Customer service issue
Reported by GetHuman1720277
Dec 9th, 2018 - 6 mons ago
I have an issue with Rentalcars.com too
Not resolved
Seen by 1 customer so far
Similar issue to 898 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1720277 started working on this issue
Dec 9th, 2018 12:43am