In a nutshell: When there are billing errors or the service isn't as expected, you have the option to dispute a charge with RentalCars.com. The good thing is that they resolve disputes directly and don't hire independent providers, making the process easier. You can file a dispute by contacting their customer service team. Make sure to have the booking confirmation number ready, a summary of the issue, your contact details, and any supporting documents that can help you achieve a favorable resolution. Read this guide and we'll help you contact Rentalcars.com's customer service team so you can get started with your dispute.
When there are billing errors or the service isn't as expected, you have the option to dispute a charge with RentalCars.com. The good thing is that they resolve disputes directly and don't hire independent providers, making the process easier. You can file a dispute by contacting their customer service team. Make sure to have the booking confirmation number ready, a summary of the issue, your contact details, and any supporting documents that can help you achieve a favorable resolution. Read this guide and we'll help you contact Rentalcars.com's customer service team so you can get started with your dispute.
The fastest way to contact Rentalcars.com is via chat. Visit this link: https://www.rentalcars.com/us/contact/
Tap Chat Now and enter your name, email address, and booking number. The booking reference number is optional, but it's better to include it if you have it with you. They will be able to provide you with an effective resolution if you have all the relevant details with you.
Just click Start Chat and follow the on-screen instructions on how to dispute a charge with Rentalcars.com.
Another way to get in touch with Rentalcars for your dispute is to contact them directly via phone. Use the international number if you're in the UK. They're available around the clock but make sure to have the booking reference number with you. You can find this in the confirmation email sent by Rentalcars.com. You also need the phone number you provided as well as the last four digits of the card you used when paying for the reservation.
Another way to get in touch with Rentalcars.com and start the dispute process is through email. You can fill out the form in the Contact page and make sure to include information about the issue. Provide the booking reference number or and the last name of the driver. Tap Send Email and wait for Rentalcars.com to get back in touch with you regarding the dispute.
Customers from the Czech Republic and Brazil who aren't happy with the resolution provided by the Rentalcars.com customer service team can submit a complaint to the Czech Trade Inspection Authority and Brazilian Federal Consumer Dispute Resolution Platform respectively.
If Rentalcars.com can't provide you with a favorable resolution, it may be better to contact your credit card company to dispute a charge. In some cases, you may also need to take the complaint or case to court if a significant amount of money is involved and they're unable to provide you with a good resolution. Before filing a complaint or dispute, it's best to have all the relevant details ready and please include supporting documents such as credit card statements or receipts as this can help your case. Still having issues with disputes? Get in touch with Support today.
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies