How Do I Cancel a Reservation with Rentalcars.com?
In a nutshell: To cancel a vehicle reservation made through rentalcars.com, visit the website and go to the "Help" section. Find "Changing Your Booking" and expand the
Introduction
If you've made a vehicle reservation through rentalcars.com and want to cancel it, you may be stressed about how the process will go. The good news is that it's easy to find the information you need on the website.
What You'll Need
Go to the rentalcars.com Website
Visit rentalcars.com.
Find the "Help" Section
Scroll down on the homepage until you find the "Help" line. It will be in white lettering on a blue background.
Click the "Help" Link
Click "Help" to go to the "Help and Support" page.
Find the "Changing Your Booking" Line
Scroll down until you find "Changing Your Booking." Click on the link.
Locate the Relevant Information
Find the line that says, "How do I cancel my booking?"
Expand the Information
Click on the downward pointing arrow to the right of "How do I cancel my booking."
Read the Information
Read the information pertaining to how to cancel your booking. Details are available for how to cancel from the app and the website, offering two convenient options. Make sure to pay close attention to the information about refunds to learn if you're eligible, depending on how soon you cancel before your rental is set to start.
Try the Steps
Follow the steps in this section to try to cancel your booking. If you need further assistance, move on to the next section.
Contact the Customer Service Team
Contact the rentalcars.com customer service team if you need further assistance. Make sure you have your relevant information available, including the reservation confirmation details, the dates you booked, and why you're canceling. Take notes about the correspondence in case you need them in the future.
Conclusion
It's ideal to start the process of canceling your reservation with rentalcars.com as soon as you know you need to. This may increase the chances of getting a refund.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Rentalcars.com Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Rentalcars.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel a Reservation with Rentalcars.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.