I rented a car from you for * days a picked an nissan altima they only had a chevy mali...

GetHuman1656696's customer service issue with Rentalcars.com from November 2018

4 views
 | 
856 similar
 | 
1 following
Help with my Rentalcars.com issue
Next: our robot will wait on hold for GetHuman1656696 to get a Rentalcars.com rep on the line!
Always use the GetHuman Phone tocall Rentalcars.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1656696's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1656696 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1656696's own words
I rented a car from you for * days a picked an nissan altima they only had a chevy malibu. I told them I did not like the malibu because it shuts its self off when idling and it is dangerous is the city. They said that is all they had the I could take it for * day and return it early and they would only charge for * day. I went to the airport and explained the situation. They said I would have to go inside. I specifically asked them not to close out anything until because if I had to pay for * days I would keep the car. By the time I got inside the closed out the rental for * days and charge me for the extra day. They at first refused to give me the car back for the second day and the charged me for * days rental when I only had the car for one day.**They said they could give me a new reservation but I would have to pay ** to dollar and the charge to you for the same day. **I need some assistance sorting this out. How can the charge me for * days if the took the car back against my wishes
GetHuman1656696 did not yet indicate what Rentalcars.com should do to make this right.
I have an issue with Rentalcars.com too
How GetHuman1656696 fixed the problem
We are waiting for GetHuman1656696 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rentalcars.com's attention and get better help faster. Tap below to get started.
Having Rentalcars.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1656696 fixes it.
This email address isn't valid

Rentalcars.com

Customer service issue
Reported by GetHuman1656696
Nov 29th, 2018 - 6 mons ago
I have an issue with Rentalcars.com too
Not resolved
Seen by 4 customers so far
Similar issue to 856 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1656696 started working on this issue
Nov 29th, 2018 10:32pm