I sent email the other day, but no response. The dress I received I did not wear to eve...

GetHuman-carlynus's customer service issue with Rent The Runway from December 2018

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The issue in GetHuman-carlynus's own words
I sent email the other day, but no response. The dress I received I did not wear to event because it made a weird bulge on one side and the lining at split was widely visible. I certainly could not wear to the black tie event and I would have been self conscious the whole time. Totally bummed as the dress was stunning other wise. I would like a refund. Not the best experience for my first time. I took pics as evidence. I do t want credit. I will not have any need to use your service again.
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Rent The Runway

Customer service issue
Reported by GetHuman-carlynus
Dec 9th, 2018 - 6 mons ago
I have an issue with Rent The Runway too
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Seen by 3 customers so far
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GetHuman-carlynus started working on this issue
Dec 9th, 2018 3:54pm