What is the return process?

The return process with Rent The Runway is quick and easy. Once you're done with your rental, simply place your items in the pre-paid return packaging provided by Rent The Runway. Make sure to remove any personal belongings from the pockets and attach the return label securely. Drop off the package at a designated UPS drop-off location or schedule a pickup. It's important to return the items by the end of your rental period to avoid any late fees. Rent The Runway takes care of the cleaning process, so there's no need to worry about that. Once they receive the package, they will inspect the items and process the return within a few days.