Do I need to clean the rented items before returning them?
No, you don't need to clean the rented items before returning them. Rent The Runway takes care of the cleaning process for you. Once you're finished with your rental, simply pack the items back in the provided garment bag and drop them off at the designated return location or schedule a pickup. Rent The Runway's team will handle the cleaning and maintenance to ensure that the items are ready for the next customer. With their professional cleaning methods and extensive experience in garment care, you can trust that the items will be properly cleaned and refreshed before being rented out again.
Answered May 3, 2024
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