Do I need to clean the rented items before returning them?

Rent The Runway handles the cleaning of rented items after they are returned, so you do not need to clean the garments yourself before returning them. It is important to return the items in the same condition they were received, without any damages or alterations. Items should be placed in the original packaging and any received accessories should also be returned. Customers are generally encouraged to wear the items and enjoy their experience without the concern of cleaning. However, if you notice any stains or damages during your rental period, it is advisable to document them and report them to Rent The Runway. This helps ensure transparency and avoids any potential issues upon return. For specific policies and details regarding the return process, it can be helpful to refer to the current website, which may provide additional guidance.