What happens if I damage the rented items?

When a customer damages rented items from Rent The Runway, the situation is typically addressed according to the company’s policy regarding damages. Generally, Rent The Runway provides insurance coverage for customers which helps to mitigate costs associated with accidental damage. However, customers should be aware that there may be fees involved depending on the extent of the damage. If a rental item is damaged, the customer is usually advised to report the damage as soon as possible. Rent The Runway generally has a process in place for customers to follow in such cases, which may include providing details about the damage and possibly returning the item. The company aims to make the experience as seamless as possible for customers. For specifics about the policies regarding damaged items, including potential fees and insurance coverage details, customers are encouraged to consult the current web page that outlines these policies. This information can help customers understand their responsibilities and what to expect in the case of damage.