What happens if I damage the rented items?

If you damage any rented items from Rent The Runway, it is important to notify us immediately. We understand that wear and tear can occur, but significant damage or irreparable harm may result in additional charges. Rent The Runway provides insurance coverage of up to $5,000 per order, which can help cover minor damages. However, for extensive damage, theft, or loss, the cost of repairing or replacing the item may be charged to your account. We recommend handling rented items with care and avoiding any activities that could cause substantial harm. Transparency is vital, so informing us promptly ensures we can assist you in resolving the issue effectively.