I rented a dress to wear to a wedding on Saturday. I had it shipped to my office, becau...

GetHuman1372543's customer service issue with Rent The Runway from October 2018

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The issue in GetHuman1372543's own words
I rented a dress to wear to a wedding on Saturday. I had it shipped to my office, because deliveries are much more reliable there. Today is the day I'm supposed to receive my order, because I won't be in the office tomorrow to get a package. It's the end of the business day, and I have not yet received my order. I am most likely going to need a refund on the order, unless maybe I could pick it up at a store location tomorrow.
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Rent The Runway

Customer service issue
Reported by GetHuman1372543
Oct 18th, 2018 - a mon ago
I have an issue with Rent The Runway too
Not resolved
Seen by 5 customers so far
Similar issue to 54 others
0 customers following this
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Timeline
GetHuman1372543 started working on this issue
Oct 18th 10:23pm