I am an sultan of soda at race trac.It took me almost TWO YEARS to obtain this status...

GetHuman-harrokne's customer service issue with RaceTrac from August 2018

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The issue in GetHuman-harrokne's own words
I am an sultan of soda at race trac.It took me almost TWO YEARS to obtain this status. Now that I have reached this status, and after about one month when it should last one year, I can no longer have my well earned FREE SODAS. WHAT HAPPENED..I want my status returned, I CANNOT PUT INTO WORDS HOW I FEEL..PLEASE HELP ME. THANKS HAROLD KNECHT *****@***.com.Talk to people at the stores...NO ONE SEEMS TO BELIEVE ME..THE SULTON OF SODA STATUS NO LONGER APPEARS ON THE RECEIPT, THIS IS UNACCEPTABLE FOR ME..TWO YEARS TO OBTAIN IT ONE MONTH TO LOSE IT...TOTALLY UNACCEPTABLE.
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RaceTrac

Customer service issue
Reported by GetHuman-harrokne
Aug 10th, 2018 - 8 mons ago
I have an issue with RaceTrac too
Fixed
Seen by 19 customers so far
Similar issue to 23 others
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GetHuman-harrokne started working on this issue
Aug 10th, 2018 4:22am
GetHuman-harrokne indicated the issue is not fixed yet.
Aug 11th, 2018 5:29am