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RaceTrac Customer FAQ

Top Answers & How-to Guides

What is RaceTrac's Phone Number?

The question we are asked most often is about how to talk to RaceTrac customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent RaceTrac Customer Questions

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Services Offered

What services does RaceTrac offer?

RaceTrac provides a variety of services focusing on customer convenience. Its core offerings include fueling options, various...
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Are there conveniences offered such as car washes?

RaceTrac offers various conveniences, including car washes at select locations, allowing customers to keep their vehicles...
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What safety precautions are in place for customers?

RaceTrac prioritizes customer safety with various measures, such as maintaining clean stores, training staff in health...
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Can I reserve a pump ahead of time?

RaceTrac does not allow customers to reserve fuel pumps. Visitors can use the pumps as they are available, and while busy times...
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Rewards and Promotions

Are there rewards programs for frequent customers?

RaceTrac has a rewards program for loyal customers called RaceTrac Rewards, which allows users to earn points on purchases that...
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Can I use my RaceTrac rewards online?

RaceTrac rewards can primarily be used at physical stores, allowing customers to earn and redeem points on purchases. Online...
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Products Available

What types of products can I find at RaceTrac stores?

RaceTrac stores provide a wide range of products for convenience, including snacks like chips and pastries, an extensive...
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Do you offer food and beverage promotions?

RaceTrac frequently runs food and beverage promotions to improve customer satisfaction, such as discounts and special bundle...
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Are there bulk discounts available for businesses?

RaceTrac may provide bulk discounts for businesses based on factors like product types and purchase sizes, particularly for...
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Location Information

How do I find a RaceTrac location?

To locate a RaceTrac store, users can go to racetrac.com, where a store locator tool can help find the nearest location by...
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How can I find out about new store openings?

RaceTrac shares information about new store openings through their official website and social media. By visiting the News or...
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Store Operations

What are the operating hours of RaceTrac stores?

RaceTrac stores typically operate around the clock, seven days a week, providing customers with access to fuel and convenience...
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Can I purchase fuel with debit or credit cards?

Customers can use debit and credit cards to buy fuel at RaceTrac, either at the pump or inside the store. They can seamlessly...
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Customer Support

What should I do if I have issues with a transaction?

In case of transaction issues at RaceTrac, customers should review the receipt and verify purchase details. For payment...
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Is there a mobile app for RaceTrac services?

RaceTrac provides a mobile app that enhances customer convenience by allowing users to find nearby locations, view fuel prices,...
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How do you handle customer complaints or feedback?

RaceTrac views customer complaints and feedback as essential for improvement and enhances the customer experience by addressing...
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We look to the RaceTrac issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
RaceTrac issues reported to GetHuman
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