GetHuman-elsienes's Hacked Account issue with ROBLOX from March 2021

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Before contacting them, items GetHuman-elsienes may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-elsienes's own words
THIS GIRL HACKED MY COSINS ACCOUNT, CHANGED HER PASSWORD, STOLE HER PETS IN ADOPTME ME. my cousin has spent at least £** on this game and its been hacked. The hacked account was called GiddyTheGuineapig. We know the hackers user name was called clipperelw because on the trade license on adopt me it say her pets were traded to her account. My cousin has been crying constantly for the past day. Pleas try and get her account back were relying on you. Thanks.

GetHuman-elsienes did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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Hacked Account issue
Reported by GetHuman-elsienes
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 37840 others
0 customers following this


GetHuman-elsienes started working on this issue
Mar 22nd 3:30pm