By means of introduction, my name is Ana Garza, son made an unauthorized purchase today...

GetHuman-anacga's Refund a Charge issue with ROBLOX from March 2021

Help with my ROBLOX issue
The issue in GetHuman-anacga's own words
By means of introduction, my name is Ana Garza, son made an unauthorized purchase today March ** **** for $**.** and I would like to request a refund as I did not authorize this charge. My bank entity has suggested to contact you before as the charge is still pending on the account and they cannot work a cancelation until it posts on account. The roblox ccount ID is LinkTGaming**, email related to the roblox account is *****@***.com. *My personal email is *****@***.com and the charge was made in visa debit card ending in ****. *Thank you

GetHuman-anacga did not yet indicate what ROBLOX should do to make this right.

How GetHuman-anacga fixed the problem
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ROBLOX

Refund a Charge issue
Reported by GetHuman-anacga
Mar 17th, 2021 - 5 months ago
Fixed
GetHuman-anacga shared how to fix
Seen by 7 customers so far
Similar issue to 37922 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-anacga started working on this issue
Mar 17th 11:17pm
GetHuman-anacga confirmed the issue is fixed. Hooray!
Mar 18th 4:09am

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