By means of introduction, my name is Ana Garza, son made an unauthorized purchase today...
GetHuman-anacga's Refund a Charge issue with ROBLOX from March 2021
Help with my ROBLOX issue
The issue in GetHuman-anacga's own words
By means of introduction, my name is Ana Garza, son made an unauthorized purchase today March ** **** for $**.** and I would like to request a refund as I did not authorize this charge. My bank entity has suggested to contact you before as the charge is still pending on the account and they cannot work a cancelation until it posts on account. The roblox ccount ID is LinkTGaming**, email related to the roblox account is *****@***.com. *My personal email is *****@***.com and the charge was made in visa debit card ending in ****. *Thank you
GetHuman-anacga did not yet indicate what ROBLOX should do to make this right.
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How GetHuman-anacga fixed the problem
Send an email to the address provided in their support website. Their office is close due to covid and they are taking requests only online.
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GetHuman-anacga confirmed the issue is fixed. Hooray!
Mar 18th 4:09am
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