I currently checked my bank account because my card was denied for paying a bill. I ha...

GetHuman5853215's Refund a Charge issue with ROBLOX from March 2021

Help with my ROBLOX issue
First: share to improve GetHuman5853215's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5853215 may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman5853215's own words
I currently checked my bank account because my card was denied for paying a bill. I have lung cancer and currently have very, very limited income. I found since February *, **** that ***.** was charged to my card. With ***.** purchased on ********.**Below are a list of the charges and how they appear on my statement:***********Check Card: XSOLLA *ROBLOX H.XSOLLA.COM CA ********Card ** ******-$**.*************Check Card: XSOLLA *ROBLOX H.XSOLLA.COM CA ********Card ** ******-$**.************Check Card: Xsolla *Roblox h.xsolla.com CA ********Card ** ******-$**.*************Check Card: XSOLLA *ROBLOX H.XSOLLA.COM CA ********Card ** ******-$*.*************Check Card: RBLXSALES RBX.PLACE FL ********Card ** ******-$***.**************Check Card: Xsolla *Roblox h.xsolla.com CA ********Card ** ******-$**.**************Check Card: Xsolla *Roblox h.xsolla.com CA ********Card ** ******-$**.****and the real winner:**********Check Card: RBLXSALES RBX.PLACE FL ********Card ** ******-$***.*****Not sure if this has anything to do with Roblux, but also had this charge**********Check Card: BEEZZSALES HTTPSWWW.BULK FL ********Card ** ******-$***.**

GetHuman5853215 did not yet indicate what ROBLOX should do to make this right.

How GetHuman5853215 fixed the problem

We are waiting for GetHuman5853215 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Refund a Charge issue
Reported by GetHuman5853215
Mar 17th, 2021 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 37918 others
0 customers following this

Timeline

GetHuman5853215 started working on this issue
Mar 17th 2:06am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers