My account got hacked form a guy on discord. He send me a fake link with chrome I logge...

GetHuman5742804's Hacked Account issue with ROBLOX from February 2021

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Before contacting them, items GetHuman5742804 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5742804's own words
My account got hacked form a guy on discord. He send me a fake link with chrome I logged in there and he hacked me somehow. I already changed my e mail password but he changed the e mail on my acc. My account name is yannoflegend* and bc I alrdy had that situation I have a prove that it’s my acc bc I have a pic of an e mail where I bought something. Can u pls change the e mail from my acc yannoflegend back to *****@***.com

GetHuman5742804 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman5742804
Feb 11th, 2021 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 37750 others
0 customers following this

Timeline

GetHuman5742804 started working on this issue
Feb 11th 11:13am