Hi so my best friends roblox account got hacked and she plays this game called adopt me...

GetHuman5612562's Hacked Account issue with ROBLOX from January 2021

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Before contacting them, items GetHuman5612562 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5612562's own words
Hi so my best friends roblox account got hacked and she plays this game called adopt me and she has worked so hard for these pets and her favorite pet is a neon owl and it got taken because her account got hacked into and she had a very secure password and we don’t understand how it got hacked into but this girls user name that hacked into her account is sun sun ******** so we would really appreciate it if you word it please do something about this girls account thank you

GetHuman5612562 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman5612562
Jan 4th, 2021 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 37859 others
0 customers following this

Timeline

GetHuman5612562 started working on this issue
Jan 4th 12:32am

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