Roblox gift card not working - UK. We purchased £** Roblox gift card from the shop as a...

GetHuman-edvux_em's customer service issue with ROBLOX from December 2020

Help with my ROBLOX issue
The issue in GetHuman-edvux_em's own words
Roblox gift card not working - UK. We purchased £** Roblox gift card from the shop as a present but we are unable to redeem it. The PIN is not working. We followed all instructions. Please help.

GetHuman-edvux_em did not yet indicate what ROBLOX should do to make this right.

How GetHuman-edvux_em fixed the problem
We waited for * hr and entered PIN again. It worked!!!! We think that at the start we entered the PIN too many times and the system blocked us.
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ROBLOX

Customer service issue
Reported by GetHuman-edvux_em
Dec 20th, 2020 - 10 months ago
Fixed
GetHuman-edvux_em shared how to fix
Seen by 13 customers so far
Similar issue to 38524 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-edvux_em started working on this issue
Dec 20th, 2020 12:21pm
GetHuman-edvux_em confirmed the issue is fixed. Hooray!
Dec 21st, 2020 8:57am
GetHuman-edvux_em confirmed the issue is fixed. Hooray!
Dec 21st, 2020 9:03am

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