A month or so ago, as the father of user: 'Incaptial', I requested a review of my son N...

GetHuman-mdbnpd's Account Access issue with ROBLOX from August 2020

Help with my ROBLOX issue
First: share to improve GetHuman-mdbnpd's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mdbnpd may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-mdbnpd's own words
A month or so ago, as the father of user: 'Incaptial', I requested a review of my son Nicholas' charges. His sister had her debit card accessed and charges were made to Roblox with her card. It has since been determined that Nicholas had nothing to do with the matter, yet today his account was blocked and deleted. I am requesting that this be reversed and his user account restored. My cell phone number is:***-***-****, if there is an available representative who wishes to speak or text in regards to this matter, please reach out.**Respectfully,*Mitchell Bank (Father)

GetHuman-mdbnpd did not yet indicate what ROBLOX should do to make this right.

How GetHuman-mdbnpd fixed the problem

We are waiting for GetHuman-mdbnpd to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Account Access issue
Reported by GetHuman-mdbnpd
Aug 31st, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 43627 others
0 customers following this


GetHuman-mdbnpd started working on this issue
Aug 31st, 2020 7:10pm